DISPATCH & DELIVERY

1.How long will it take to dispatch my order?

2. What happens if I need my order Urgently?

3. Which shipping method should I select?

4. How much will delivery cost?

5. Will I receive a tax invoice?

6. Can I pick up my order?

7. How do I track my order?

8. Can 4Cabling deliver my order?

9. What happens if my goods are damaged?

10. Does 4Cabling Ship Internationally?

* How long does it take to ship my order?:

4Cabling best practice is to dispatch orders within 1 business day of receipt of payment. Please note however orders can sometimes be delayed. Should an item not be in stock your order may not be dispatched for 2 business days. Please note once your order has been dispatched it is in the couriers hands. 4Cabling will not be held liable for delayed delivery – get organised early to avoid disappointment! See below fortransit guidelines, this is an estimate only & may vary.   

Sydney Metro: 1-2 Days or Same Day depending on time of order.
Other NSW: 2-4 working days
Brisbane, Canberra, Melbourne and Adelaide Metro area: 1-3 working days
Other Capital & Regional areas: 2-8 working days 

* I need my order urgently!:

If your order is urgent please make a comment in the notes section of the checkout & our team will endeavour to rush it out for you. If you are in Sydney and require your order same day delivery please call us on 9565 4077.

* Which courier should I use?:

 During the check out process you can select from various shipping methods depending on the size of your order & your location. Please see below, most couriers require a signature so someone needs to be onsite to at the time of delivery. Should redelivery but required you will be liable for excess charges.

Fastway:  Signature required. Do not deliver to PO Boxes. Will card for redelivery.

TOLL IPEC:  Signature required. Do not deliver to PO Boxes. Will card for redelivery.

Australia Air Express: Signature required. Will deliver to PO Boxes. Will card for pick at post office.

Express Post: Signature NOT required. Will deliver to PO Boxes.

Allied Express: Signature required. Do not deliver to PO Boxes.

Pick up: in store = 4/207 Young St, Waterloo, Sydney.

*How much will delivery cost?:

To work out your freight costs simply add the required items to your cart. Then click on “view cart”, select “Estimate Shipping & Tax”, enter your state & postcode then click “Estimate Shipping &Tax”. Once you have selected a shipping method click on “update shipping cost”.

*Will I receive a  Tax Invoice: 

Once your Parcel is dispatched, you will be emailed your Tax Invoice. Please note invoices are not shipped with orders, only picking slips.

*Can I send my own courier to pick up from your warehouse:

Yes. Place your order with the Pickup delivery option chosen then please add a comment to the order naming the courier you are sending  to pickup your order.

Please also ensure that your courier has your order number and name as a pickup reference. You will be contacted by us via email when your order is ready for pickup, or if we require additional payment verification.

Our address for pickups is: 4 / 207 Young St, Waterloo, NSW, 2204

Our store hours are; Mon-Fri 7:30am-5pm AEST.

* Can I pick up from your warehouse:

Yes, in virtually all cases your order can be picked-up from our warehouse. To do this, please select "Pickup" as your delivery preference. There is no delivery charge when you pick up from us. You will be notified by email once your order is ready for pick up.

Our address for pickups is: 4 / 207 Young St,Waterloo, NSW, 2204

Our store hours are; Mon-Fri 7:30am-5pm AEST.

*Track your order:

The subject line of the Tax Invoice email upon dispatch will contain the method of shipment and tracking number. You can visit one of the below website & track your parcel live online.

Fastway: http://www.fastway.com.au/1HomepageGeneric.html

TOLL IPEC: https://online.toll.com.au/trackandtrace/

Australia Air Express: http://www.aae.com.au/

Express Post: http://auspost.com.au/index.html

Allied Express: http://evolution.alliedexpress.com.au/

*Can 4Cabling deliver to me?:

Yes!  4Cabling delivers not only nationwide across Australia but to many customers internationally. If you are in a remote area your delivery will just take a little longer. If you require an international shipment you can send your own courier or 4Cabling can send your order by registered international mail or FEDEX.

*What if my goods are damaged:

Please take the time to inspect you goods PRIOR to accepting delivery.  If the goods are visibly damaged when the courier delivers them to you - please do not accept the parcel. Once you have signed for the package you are accepting the parcel in its damaged condition and 4Cabling cannot offer any assistance once you have signed it was received in good condition. Please notify us immediately on sales@4cabling.com.au or call us on 02 9565 4077 when rejecting parcels.

*Does 4Cabling ship internationally:

If you require an international shipment you can send your own courier or 4Cabling can send your order by registered international mail or FEDEX.

Please contact our sales department for a quote - sales@4cabling.com.au