Shipping & Delivery Information

Shipping & Delivery Information

Most orders placed online by 2pm will be dispatched for next working day delivery (except promotional sales), but some exceptions apply for larger orders and server racks - which may take 1-2 days - please contact us if timing is a priority so we can make arrangements, as additional charges may apply.


Free Shipping

In-stock items, fast turnaround delivery!
*Free delivery for most orders over $150. $14.95 flat rate on orders under $150.  

Excludes Storage & Shelving category .

Other exclusions may apply for offline orders outside metro areas on all other orders.

Pick-Up

Homebush West, NSW | Altona North, VIC
Hemmant, QLD | Osborne Park, WA
Place your order online and pick-up in-store.

Pickup for Storage & Shelving products are not available in Osborne Park, WA

Priority Shipping

Same Day / Next Day delivery
is NOT CURRENTLY AVAILABLE due
lack of courier availability.
Please call us if you have any urgent requirement.


Flat Rate Shipping

Our Standard Delivery option is Free for orders over $150, or $14.95 flat rate for orders below $150. This service ships express to most locations, depending on where you are.

*Note: Free shipping excludes our Storage and Shelving category and Remote locations.

Most orders placed online by 2pm will be dispatched for next working day delivery (except promotional sales), but some exceptions apply for larger orders and server racks - which may take 1-2 days - please contact us if timing is a priority so we can make arrangements, as additional charges may apply.

Server Racks & Large Parcels

Deliveries for most server racks & large parcel orders will take 1-2 business days (excludes WA, TAS & Regional areas which can take 3-5 business days).

Please note: Server racks are kerbside delivery only, for deliveries up any stairs we need to quote pricing.


Pick-up from Store

Orders placed online or by phone can be picked up from either of our Connect & Collect Centres at Homebush West in Sydney, Altona North in Melbourne, Hemmant in Brisbane or Osborne Park in Perth for free during business hours Monday to Friday, please allow time for your order to be picked and packed for you. If it is urgent, please call us on 02 9565 4077 and confirm your order is ready.


Frequently Asked Questions

Do I need to sign for my Delivery: Authority to Leave?

We may deliver the products via a range of delivery methods. All deliveries must be signed for. If you know you will not be at home you are able to issue an Authority to Leave. Please contact our Sales Support team via telephone or email to arrange this. Issuing an Authority to Leave voids your shipping insurance if the parcel is lost or stolen. Redelivery charges may apply if no one is available to sign for the delivery.

Do you deliver to PO Boxes or Parcel Lockers?

We DO NOT deliver to PO boxes or parcel lockers as none of our couriers have access to them. If you enter these details, it will be sent back and a redelivery fee will incur.

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