Shipping & Delivery
Most orders placed online by 2pm will be dispatched for next working day delivery (except promotional sales), but some exceptions apply for larger orders and server racks - which may take 1-2 days - please contact us if timing is a priority so we can make arrangements, as additional charges may apply.
Free Shipping On order over $50
*$14.95 flat rate on orders under $50.
Pick-Up Alexandria, NSW
Hoppers Crossing, VIC | Murarrie, QLD
Flat Rate Shipping:
Our Standard Delivery option is Free for orders over $50, or $14.95 flat rate for orders below $50. This service ships express to most locations, depending on where you are. Most orders placed online by 2pm will be dispatched for next working day delivery (except promotional sales), but some exceptions apply for larger orders and server racks - which may take 1-2 days - please contact us if timing is a priority so we can make arrangements, as additional charges may apply.
Server Racks & Large Parcels: Deliveries for most server racks & large parcel orders will take 1-2 business days (excludes WA, TAS & Regional areas which can take 3-5 business days).
Please note: Server racks are kerbside delivery only, for deliveries up any stairs we need to quote pricing.
Pick-Up from Store - PLEASE NOTE THAT DUE TO THE COVID-19 OUTBREAK STORE ACCESS IS LIMITED TO COLLECTION OF ORDERS ONLY:
Orders placed online or by the phone can be picked-up from our either of our Connect & Collect Centres in Alexandria in Sydney, Hoppers Crossing in Melbourne or Murarrie in Brisbane for free during business hours (7:30AM-5PM, MON-FRI), please allow time for your order to be picked and packed for you. If it is urgent, please call us on 02 9565 4077 and confirm your order is ready.
- DO I NEED TO SIGN FOR MY DELIVERY: AUTHORITY TO LEAVE? We may deliver the products via a range of delivery methods. All deliveries must be signed for. If you know you will not be at home you are able to issue an Authority to Leave. Please contact our Sales Support team via telephone or email to arrange this. Issuing an Authority to Leave voids your shipping insurance if the parcel is lost or stolen.
- DO YOU DELIVER TO PO BOX or PARCEL LOCKERS? We DO NOT deliver to PO boxes or parcel lockers as none of our couriers have access to them. If you enter these details, it will be sent back and redelivery fee will incur.
If you have any questions, please visit our contact us page, and one of our customer service representatives will be in touch with you shortly.
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